When we look back on the COVID-19 pandemic, we’ll remember the sinking uncertainty of February, the toilet paper shortages and panic grocery shopping of March—and the stuck-at-home creativity of making, cooking, and baking that followed.
With ongoing uncertainty about trajectory of COVID-19, now’s the time to implement takeout and delivery options with your restaurants if you haven’t already.
The first big decision you’ll have to make when implementing a new takeout and delivery program is whether to keep everything in-house or work with an established third-party service that handles the customer interactions and logistics.
According to the National Restaurant Association, the operational aspect of implementing off-premise programs is most daunting to restaurant operators. So if you’re overwhelmed by getting set-up, you’re not alone.